Interim Membership and Communications Manager (Maternity leave)
The Professional Association of Canadian Theatres (PACT)
View Website- Position Type: Full Time
- Posted Date: Posted 18 hours ago
- Closing Date: October 21, 2026
- Location: Remote (anywhere in Canada)
- Salary: $60,000 – $68,000 depending on experience.
ABOUT YOU
You’re passionate about Canada’s performing arts landscape and its contribution to Canadian society. You’re ready to jump on board a fast-moving team with your experience developing strategies, managing plans, with the skills and tactics to achieve your goals. You understand operations and work plans with a focus on collaboration. You’re a strong communicator and enjoy connecting to people with a focus on service and always putting our best foot forward. You sound pretty amazing – we’d love to work with you.
ABOUT PACT
The Professional Association of Canadian Theatres is a member-driven organization of professional Canadian theatres. For the betterment of Canadian theatre, PACT provides leadership, national representation, and a variety of programs and practical assistance to member companies, supporting members to do their own creative work. For more information visit www.pact.ca.
ABOUT THE POSITION
The Interim Membership and Communications Manager is an important part of a small team working closely together in service of professional theatre across Canada. This role is responsible for stewarding our members and colleagues, growing our membership, managing our renewal process, and helping delivery valuable benefits. This is achieved in part through a robust communications strategy that reinforces PACT’s leadership voice and promotes the role of theatre in Canada. This role engages with internal and external stakeholders, including members and PACT’s board of directors. This position is temporary full-time position (37.5 hours per week) for approximately ten months, with the support of a part-time Membership Administrative Coordinator.
PACT has prioritized creating and maintaining an environment in which difference is valued, equity is sought, and inclusiveness is practiced. In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, and beliefs. We encourage applications from candidates of Indigenous and diverse backgrounds, as well as individuals who identify as having a disability. If you wish to self-identify in the application process, please feel free to do so. Please contact us if you require any accommodations or support for the application process.
We are based in Toronto but are working remotely while maintaining our relationships as a team using online platforms and gathering in person occasionally. There is flexibility in scheduling with an expectation of some consistent availability during our peak hours for meetings and programming (12:00–4:00PM ET). For this reason, applicants from across Canada are encouraged to apply.
RESPONSIBILITIES INCLUDE:
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Refining and executing communications plans related to PACT’s activities including membership services, advocacy, award programs, labour relations, and the PACT conference.
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Overseeing all communications activities and channels, including: website, Artsboard, the bi-weekly newsletter and social media channels.
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Manage the deployment of World Theatre Week communications campaigns.
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Managing the full Member and Colleague lifecycle, including application review and onboarding, renewals, retention, ongoing Member & Colleague engagement and support.
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Support the integration of new membership groups – Educational Organizational Colleagues & Recent Graduates.
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Oversee and support the maintenance of the Membership database.
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Collaborate with the Program Manager to develop and deliver PACT’s annual conference communications, including the conference app, attendee communications, and promotional materials.
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Providing In person support at the conference in Winnipeg in May 2027.
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Oversee administrative and frontline support functions, including phone and email inquiries, Board Meeting and AGM minutes, retreat coordination and membership voting.
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Acting as staff liaison for the Membership and Communications Committee & Advocacy Committee.
QUALIFICATIONS/REQUIREMENTS
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At least three (3) years’ experience in communications and/or membership services at a mid-senior level, ideally in a non-profit environment. Experience with a performing arts organization or at a professional theatre company is an asset.
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Experience with equity, diversity, accessibility, and anti-oppression practices is an asset.
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Strong Microsoft Office skills (i.e. Word, Excel, PowerPoint). Familiarity with graphic design programs, email marketing software, website CMS platforms, and membership CRM databases is an asset.
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Dependable and reliable with an ability to work well with a variety of people.
COMPENSATION: This is a full-time position (37.5 hours per week) with an annual salary range of $60,000 – $68,000 depending on experience.
HOW TO APPLY
Interested applicants should email a résumé with a cover letter in a single pdf addressed to Brad Lepp at Info@PACT.ca with ‘[your name], Interim Membership & Communications Manager in the subject line. Please contact us if you require any accommodations or supports for the application process. We thank all applicants however only candidates selected for an interview will be contacted.
TIMELINE
We are looking for the successful candidate to be available to start January 2027.
Applications will be reviewed on a rolling basis, so early submission is encouraged. The deadline for applications is the end of day (11:59PM ET) on Wednesday, October 21, 2026.
- Position Type: Full Time
- Posted Date: Posted 18 hours ago
- Closing Date: October 21, 2026
- Location: Remote (anywhere in Canada)
- Salary: $60,000 – $68,000 depending on experience.